top of page

Fulfillment Policy

Southern Maine Web Design Fulfillment Policy for Credit Card Payments via Stripe®

These policies will aid users determine how Agency Southern Maine Web Design fulfills payments made by credit card via the payment processor Stripe. 

FULFILLMENT POLICY

At Southern Maine Web Design, we always aim to deliver services that are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and also understand the requirements for the refund. Our services are billed in U.S. Dollars.

DELIVER POLICY

At Southern Maine Web Design, we sell website design services. We deliver our services to our clients via electronic and telephonic means only. We do not do or offer in-person meetings.

REFUND POLICY

Refunds are not permitted after deposit has been made and services have started at all.

CANCELLATION POLICY

As soon as the deposit has been made, cancellations are not permitted.

ABANDONMENT POLICY

If after repeated attempts by Southern Maine Web Design to begin service, continue service, or finalize the delivery of the provided services, the client fails to participate, reply, or becomes otherwise unresponsive to Southern Maine Web Design's requests and such continues for a period of thirty (30) days, the project will, at the option of SMWD, be abandoned, whereupon SMWD will not offer any refund for the services to the client. Beginning services again may incur a project restart fee of $500. Client forfeits refunds of any amounts of the fees or charges that have been paid by the client for the services as purchased or as described in the original service proposal.

CONTACT US

We may be reached via email: info@southernmainewebdesign.com

bottom of page